When you enter the doors of GNG,  You will see a friendly face welcoming you and wishing you a good morning.  If you have any questions, these are the first people you can ask if you have questions.  They are there to answer questions like where to go first, where is the kids area, restrooms, cafe, auditorium, etc.  They are there to help you get where you want to go and help direct you to the right place.